Gericke, Regensdorf, Switzerland, states that it has always put high emphasis on being close to its customers. This is also reflected in the various test centre locations around the globe. These facilities are available for customer tests under near-production conditions. They are equipped with original machines, and experienced specialists design the test layout and perform the tests.

With international travel currently almost at a standstill, and even with various restrictions in place governing local and national meetings, Gericke had already started to offer remote access to its facilities in early 2020, and with great success. The use of video streaming and conferencing systems allows for detailed tests and trials without the need to be physically present.

All meetings can be convened via conferencing tools, and video cameras can be positioned to stream from inside the process. After the tests are complete, customers will get the product samples for analysis in their laboratory. The tests performed start from individual processes like sifting or feeding to complete process steps including pneumatic conveying and mixing.

Gericke also sees additional benefits in remote tests that will influence and change the industry behaviour beyond the current situation. In addition to their flexibility and efficiency, remote tests also save time and travel expenses, while additionally reducing carbon footprint.

The remote experience does not only work for process tests and trials; even demanding FAT procedures with customers in food, chemical and even pharma are conducted regularly. The combination of live streaming, split screen video conferencing and even remote control of HMIs allows for the combined testing of machines, controllers and automation software. www.gerickegroup.com
 

Gericke remote factory acceptance test (FAT) of a feeding and mixing system
 

Live video streaming from inside a conveying vessel during trials

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